Chatbot

Further enhance human capabilities and liberate humans so they can spend more time on strategic activities.

Benefits

Chatbots increase operational efficiency and lower costs for businesses, while offering additional convenience and services for customers. They enable companies to easily resolve many types of customer inquiries and problems, while reducing the need for human interaction.

  • Improve your customer service.
  • Position your company in the market.
  • Communicate directly.

Business value

  • Administer, manage, control and supervise.
  • Get databases.
  • Get leads.
  • Collect information.

Product features

Chatbots allow companies to interact with an unlimited number of customers in a personal way and can be scaled up or down, depending on demand and business needs. By using chatbots, a business can offer a proactive, personalized and human-like service to millions of people at the same time.

The preferred method of connecting with companies for certain types of operations. Chatbots, which are offered through messaging platforms, allow a level of service and comfort that in many cases exceeds what humans can offer. For example, banking chatbots save an average of four minutes per query compared to traditional telephone exchanges. The same capabilities that help companies achieve greater efficiencies and cost reductions also offer customer benefits in the form of an improved customer experience.

Implement in websites, popular messaging applications, and voice-based interfaces. Offer a fast and easy way to access Oracle Cloud applications through predefined skills.

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