In the competitive and globalized world there are many companies that will help you meet your technology needs one way or the other, the difference is in the degree of knowledge and expertise of your needs and the appropriate technological means for your field.

 
 
Road to certification
Totaltech
We are in the process of obtaining the CMMi certification to improve our processes and provide more quality to our clients.
 
 
Location
Totaltech
Dr. Santos Sepúlveda No. 130
Col. Los Doctores C.P. 64710
Monterrey, N.L., México.
 
Tels.
+52 (81) 8343.4388
+52 (81) 8343.4399
 
Toll Free (From USA).
855-9286825
 

Road to certificacation

We are in the process of obtaining the CMMi certification to improve our processes and provide more quality to our clients.

 

As the great thinkers have said, “If we do not change we cannot grow... And if we do not grow we cannot excel”. Today’s world is a changing current in which we must adapt so each of our goals are met with maturity and quality, but like everything in life, we reap what we sow, as such, the best way to start any project is based on planning.


Planning will give us the pattern to follow the path we have set for success and TotalTech had the wisdom to include in its professional vision to adapt their processes to the CMMI Model. Today we are precisely at a changing period, our company has a very clear goal, and we will be a company that offers quality in all its product and services development processes.


The road is not easy, but it is motivating, because not only will we achieve positive change for our clients to see us as the best choice when deciding a reliable supplier, but each of us will grow professionally, achieving team success on this path toward certification.

 

Capability Maturity Model Integration
Totaltech Certificación CMMI
 

For companies, a product or service is of quality when it meets the needs and expectations of clients granting them security over its use, reliability of its expected roles and confidence in a product or service without any faults, and lasting according to the times established and agreed upon. Given the breadth of issues that encompasses the concept of quality, the concept of Total Quality has been defined, which is defined as an organizational management system focused on continuous improvement of the product or service throughout its lifecycle, involving marketing, purchases, design, manufacturing and delivery. Total Quality involves two phases:

 

 

 

1. Quality control, based on inspection techniques applied to production.

 

2. Quality Assurance, which seeks to ensure a continuous level of quality Product or Service provided.

 
Principles of Total Quality

1. Achieving the full satisfaction of the needs and expectations of the client (internal and external).

 

2. Development of a process of continuous improvement in all processes.

 

3. Total commitment of the Management department.

 

4. Active leadership of the entire management team.

 

5. Participation of all members of the organization.

 

6. Promoting teamwork towards Total Quality conduct.

 

7. The provider must be involved in the Total Quality system of the company.

 

8. Identification and management of key processes of the organization.

 

9. Decision making management based on data and objective actions.

 

In this context, the quality models are systems based on experimental studies of better practices that help an organization implement a system of quality assurance.


Capability Maturity Model Integration, hereafter CMMI, is a reference model that differs from others for the fact that it is based on any production domain in adjustable practices and possesses a global and integrated approach of the organization, in order to achieve business objectives. Thus, CMMI enables complex companies composed of various business areas to establish a system of quality assurance in an easier way.

 

Capability Maturity Models

Critical dimensions of a company are: The people, procedures and methods, the tools and equipment. The processes are responsible for bringing said dimensions in order to achieve business objectives. The focus on processes helps build a platform for continuous improvement, since it is understood that people and technology change and only the processes transcend time, adapting to new people and technology.


The Software Engineering Institute (SEI) of Carnegie Mellon University of United States, creator of the CMMI model and most of its predecessors, has made its models under the premise that the quality of a product or service is highly influenced by the quality of the processes that produce it support it. That is why the continuous improvement of processes ought to gradually increase the level of capability and maturity of an organization. Joint processes make a transition from undefined processes, meaning, processes whose organization has little capacity and immaturity to achieve them, to disciplined processes whose organization has the capacity and maturity to develop with proven quality. Then, an organization is able to define its overall quality through the maturity level of capacity that is in according to its processes.